Terms of Service

Last Updated: August 8, 2026

Welcome to Veloura. By accessing or using our website, you agree to comply with these Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

You must not use the website in a way that may damage, disable, overburden, or interfere with the website or its services.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other product information are accurate.

However, actual colors may vary slightly depending on your device or screen settings.

Product availability may change without prior notice.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

Veloura reserves the right to correct pricing, product descriptions, or other information in the event of an error.

If an order has been placed based on an obvious pricing or listing error, Veloura may cancel the order and issue an appropriate refund.

4. Orders

Placing an order on our website does not guarantee that the order will be accepted.

Veloura reserves the right to refuse or cancel an order for reasons including:

• Product availability

• Pricing or listing errors

• Suspected fraudulent activity

• Incorrect customer information

• Shipping restrictions

• Other circumstances beyond our reasonable control

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method or another suitable method.

5. Payments

Orders must be paid using the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping

Orders will be shipped according to the shipping information and timelines displayed on the website.

Delivery times may vary depending on the destination, shipping method, product availability, and circumstances outside our control.

7. Returns and Refunds

Returns, exchanges, cancellations, and refunds are subject to our applicable Return & Refund Policy.

Customers are responsible for reviewing the policy before placing an order.

8. Intellectual Property

All content available on the Veloura website, including but not limited to:

• Logos

• Product images

• Graphics

• Text

• Designs

• Website layout

• Videos

• Brand elements

is owned by or licensed to Veloura unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior permission.

9. User Content

If you submit reviews, photographs, comments, or other content to Veloura, you grant us permission to use such content for legitimate business, marketing, and promotional purposes, subject to applicable law.

You must ensure that any content you submit does not violate the rights of another person or entity.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Veloura shall not be responsible for indirect, incidental, or consequential losses arising from the use of the website or products purchased through it.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

11. Website Availability

We do not guarantee that the website will always be available, uninterrupted, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other operational reasons.

12. Changes to These Terms

Veloura may update these Terms of Service from time to time.

Updated terms will become effective when published on this page.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws and regulations of India.